FAQs • Cookeville, TN • CivicEngage

Skip to Main Content

How do I apply for water service?: If you are simply having a service such as water switched over into your name, you can apply for service at City Hall.

▼
Water & Sewer

Show All Answers

1. How do I apply for water service?: If you are simply having a service such as water switched over into your name, you can apply for service at City Hall.

2. How do I apply for a new water meter?: A new water meter for new construction can be obtained by coming to the Water Quality Control Department.

3. How do I apply for a new sewer tap?: A sewer tap for new construction can be obtained by first applying for a valid plumbing permit issued by the City of Cookeville Codes Department located in City Hall and then coming to the Water Quality Control Department and paying a connection charge as listed in the Rates portion of our website.

4. I had a water leak and would like an adjustment on my bill?: If you have a water leak it is possible in some cases to get an adjustment. You must call Brent Herron, Customer Service/Metering Superintendent at 931-520-5229.

5. How do I stop service?: To discontinue your water service, you must come by City Hall and request service be shut off.

6. How do I learn about my septic system?: If your aren’t connected to the City Sewer System or if you live outside the City Limits, then chances are you have a traditional septic system. Visit the EPA website that answers questions and provides tips on the maintenance and care of your septic system.

[{"WidgetSkinID":55,"ComponentType":3,"FontFamily":"","FontVariant":"","FontColor":"","FontSize":0.00,"FontStyle":0,"TextAlignment":0,"ShadowColor":"","ShadowBlurRadius":0,"ShadowOffsetX":0,"ShadowOffsetY":0,"Capitalization":0,"HeaderMiscellaneousStyles1":"","HeaderMiscellaneousStyles2":"","HeaderMiscellaneousStyles3":"","BulletStyle":0,"BulletWidth":2.00,"BulletColor":"","LinkNormalColor":"","LinkNormalUnderlined":false,"LinkNormalMiscellaneousStyles":"","LinkVisitedColor":"","LinkVisitedMiscellaneousStyles":"","LinkHoverColor":"","LinkHoverUnderlined":false,"LinkHoverMiscellaneousStyles":"","LinkSelectedUnderlined":false,"ForceReadOnLinkToNewLine":false,"DisplayColumnSeparator":false,"ColumnSeparatorWidth":0.0000,"HoverBackgroundColor":"","HoverBackgroundGradientStartingColor":"","HoverBackgroundGradientEndingColor":"","HoverBackgroundGradientDirection":0,"HoverBackgroundGradientDegrees":0.0000000,"HoverBackgroundImageFileName":"","HoverBackgroundImagePositionXUseKeyword":true,"HoverBackgroundImagePositionXKeyword":0,"HoverBackgroundImagePositionX":{"Value":0.0000,"Unit":0},"HoverBackgroundImagePositionYUseKeyword":true,"HoverBackgroundImagePositionYKeyword":0,"HoverBackgroundImagePositionY":{"Value":0.0000,"Unit":0},"HoverBackgroundImageRepeat":0,"HoverBorderStyle":0,"HoverBorderWidth":0,"HoverBorderColor":"","HoverBorderSides":15,"SelectedBackgroundColor":"","SelectedBackgroundGradientStartingColor":"","SelectedBackgroundGradientEndingColor":"","SelectedBackgroundGradientDirection":0,"SelectedBackgroundGradientDegrees":0.0000000,"SelectedBackgroundImageFileName":"","SelectedBackgroundImagePositionXUseKeyword":true,"SelectedBackgroundImagePositionXKeyword":0,"SelectedBackgroundImagePositionX":{"Value":0.0000,"Unit":0},"SelectedBackgroundImagePositionYUseKeyword":true,"SelectedBackgroundImagePositionYKeyword":0,"SelectedBackgroundImagePositionY":{"Value":0.0000,"Unit":0},"SelectedBackgroundImageRepeat":0,"SelectedBorderStyle":0,"SelectedBorderWidth":0,"SelectedBorderColor":"","SelectedBorderSides":15,"HoverFontFamily":"","HoverFontVariant":"","HoverFontColor":"","HoverFontSize":0.00,"HoverFontStyle":0,"HoverTextAlignment":0,"HoverShadowColor":"","HoverShadowBlurRadius":0,"HoverShadowOffsetX":0,"HoverShadowOffsetY":0,"HoverCapitalization":0,"SelectedFontFamily":"","SelectedFontVariant":"","SelectedFontColor":"","SelectedFontSize":0.00,"SelectedFontStyle":0,"SelectedShadowColor":"","SelectedShadowBlurRadius":0,"SelectedShadowOffsetX":0,"SelectedShadowOffsetY":0,"SpaceBetweenTabs":0,"SpaceBetweenTabsUnits":"","Trigger":1,"AnimationId":"dccd73da-744c-43b4-abfb-e8fcfad10313","AnimationClass":"animationdccd73da744c43b4abfbe8fcfad10313","ScrollOffset":0,"TriggerNameLowerCase":"hover","ParentComponentWithTrigger":null,"BackgroundColor":"","BackgroundGradientStartingColor":"","BackgroundGradientEndingColor":"","BackgroundGradientDirection":0,"BackgroundGradientDegrees":0.0000000,"BackgroundImageFileName":"","BackgroundImagePositionXUseKeyword":true,"BackgroundImagePositionXKeyword":0,"BackgroundImagePositionX":{"Value":0.0,"Unit":0},"BackgroundImagePositionYUseKeyword":true,"BackgroundImagePositionYKeyword":0,"BackgroundImagePositionY":{"Value":0.0,"Unit":0},"BackgroundImageRepeat":0,"BorderStyle":0,"BorderWidth":0,"BorderColor":"","BorderSides":15,"MarginTop":{"Value":null,"Unit":0},"MarginRight":{"Value":null,"Unit":0},"MarginBottom":{"Value":null,"Unit":0},"MarginLeft":{"Value":null,"Unit":0},"PaddingTop":{"Value":0.2500,"Unit":0},"PaddingRight":{"Value":null,"Unit":0},"PaddingBottom":{"Value":0.2500,"Unit":0},"PaddingLeft":{"Value":null,"Unit":0},"MiscellaneousStyles":"","RecordStatus":0}]