Customer Service Fees & Penalties

Late Fees

All utility bills will mail approximately 15 days before the net due date. A 5% late fee will be assessed on all amounts past due after the net due date.

Returned Checks

A $20 returned check fee will be charged for each check or automatic bank draft returned by the bank unpaid. Payment for a returned check must be made in the form of cash, cashier’s check, money order or credit/debit card.

Service Reconnection

If a service is disconnected for non-pay, a reconnection fee of $40 will be required before the service can be restored. 

If a service was disconnected for non-payment, the service will only be restored during normal business hours. 

Service Activation

Non-refundable application fees are $45 for electric, $25 for water and $30 for gas. There is an additional $20 non-refundable charge for each service requested.