Customer Service

Pay Bill / Sign Up for Service

Please see the Customer Service Department for more details on what is needed to obtain utility services. If you are not sure which Electric Department services your home please contact the Customer Service Department at 931-520-5214.

Alternative Payment Methods

  • Budget Billing: Customers will know ahead of time what their electric bill will be each month by having their payment setup on Budget Billing.
  • Electronic Bank Drafts: Customers can have their monthly bill automatically deducted from their checking account.


Critical Customer List

Let us know if you have medical equipment such as life support, oxygen, or kidney dialysis equipment so we can better serve your needs in emergency situations. 

Call the main office at 931-526-7411, 

Call Karen Brown at 931-520-5422 or email her.