Public Notices:

One or more for-profit companies may be sending marketing mailings to Cookeville residents seeking to sell water line protection services.  Essentially the program acts like insurance coverage for your private water line if repairs are needed on your private property.

Residents are advised that these programs are not sponsored, endorsed or supported by the City of Cookeville Department of Water Quality Control.

Hours of Operation:
The Department of Water Quality Control office hours are 8:00 am to 4:45 pm.

The City of Cookeville Department of Water Quality Control maintains water lines, the water treatment plant, sewer lines, pump stations and the wastewater treatment plant. The Cookeville Department of Water Quality Control is committed to providing a high-quality supply of water to each of our over 14,000 customers. We are also committed to collecting and treating wastewater and returning it to the rivers and watersheds in a safe effective way.

To Report a Leak between the hours of 8am and 4:45pm M-F dial (931) 520-5227.
For After Hour Emergencies please call the Cookeville Police Department at 526-2125 and they will contact our On-Call personnel.

Staff: We have 8 full time employees working at the Water Treatment Plant. At the Wastewater Treatment Plant we have 7 employees. Working on the distribution and collection system we have 17 employees. There are 5 administrative and staff support personnel that work with the water and wastewater programs.
Water/Sewer Customers: Presently we have 14,100 water customers and 12,304 sewer customers. We also sell water to the cities of Algood and Baxter plus the Cookeville Boatdock Utility District, Gainesboro Grade Utility District, Bangham Utility District, O’Connor Utility District and the Double Springs Utility District.

Current News:
Read about the misleading sales tactics used by some companies trying to sell water treatment systems for your home.

If your aren’t connected to the City Sewer System or live outside the City Limits, then chances are you have a traditional septic system.  Visit the EPA website that answers questions and provides tips on the maintenance and care of your septic system. (Click Here to Visit EPA SepticSmart website)


Department of Water Quality Control Office Location