Payment Options 2016-11-07T10:28:17+00:00


Automatic Bank Draft:

Customers may arrange to have their bill payments electronically debited from their bank accounts on the next due date. Any payment refused by the financial institution as non-payable will be assessed a returned check charge, unless the return was due to bank error. An electronic bank draft payment form must be submitted along with a voided check or deposit slip with imprinted routing and bank account numbers before an account can be added to bank draft status.

Credit Card/Online Payments:

We now offer customers the convenience of paying their utility bill online using a credit or debit card. Start managing and/or paying your bill online now.

Cookeville City Hall:

For your convenience, we have a drive thru window for utility bill payment and a night depository for after hours payments. Bills may be paid Monday through Friday, 8:00 am – 4:30 pm at the Municipal Building, 45 E Broad Street. Payment may also be made by mailing to:

City Of Cookeville
Customer Service Department
PO Box 998
Cookeville, TN 38503

Payment by Debit Card:

Visa and MasterCard debit cards are accepted as valid forms of payment in person at City Hall.

For additional billing information, you may contact a
Customer Service Representatives at 931-520-5214