Service Request and Billing Information 2016-11-07T10:28:17+00:00

“We are committed to providing safe and reliable service to our customers.”

Additional Service Information:

The City of Cookeville Customer Service Department is responsible for connection, disconnection, and billing for utility services offered by the city. City owned utilities include electric, water, sewer, and natural gas. In many instances we can provide same day service if you come to City Hall located at 45 E. Broad Street before 4:30PM on the day service is requested.

We also accept requests via fax by sending copies of a valid driver’s license and social security card. Address, the type services requested and a phone number where you may be reached in case of questions, must also be provided. Fax requests may be sent to 931-526-4897. A copy of your lease is required from any person renting property. (The only exception to fax requests is for temporary service due to construction.)